Class Action Suit Against Palm: Where Do I Sign Up?. Unwired:

Home > Weblog Columns > Unwired

About the authors

Russell Shaw is a specialist in mobile computing, telephony, networking and covers these fields regularly for numerous print and online publications. Russ writes the popular IP Telephony blog on ZDNet and contributes regularly to The Industry Standard blog as well. Author of seven books, Russ' latest book is Wireless Networking Made Easy.

John Yunker is president of Byte Level Research. He closely tracks emerging wireless technologies and their impact on consumers and carriers alike. Over the years he has written a number of major reports on technologies such as Wi-Fi, WiMAX and cellular technologies.

About this blog

Unwired studies emerging wireless technologies and how they complement and conflict with one another. Technologies covered include: Wi-Fi, WiMAX, Ultra-Wideband, Zigbee, EV-DO, UMTS, HSDPA and whatever else comes along.

RESOURCES

Wi-Fi
Wi-Fi Networking News
Fixed Wireless & WiMAX
MuniWireless
Daily Wireless
Broadband Wireless

Devices
Camera Phone Report
Treonauts
Engadget

VoIP
VoIP Watch
Jeff Pulver
Isen.blog

Ultra-Wideband (UWB)
UWB Insider

Digital Content
Paid Content
Phillip Swann's TV Predictions

Mesh Networking
Mobile Mesh
Mesh Sandbox

ORGANIZATIONS
Wi-Fi Alliance
WiMAX Forum
UWB Forum
3GPP
WCA
CTIA

GOVERNMENT NTIA
FCC

Just Released the 2008 Tribalization of Business study - an in-depth look at how 140+ organizations are managing and measuring online communities

« "Are you alright?" Cell calls spike in wake of London terrorist bombings | Main | Palm Treo Litigation Update »

September 22, 2005

Class Action Suit Against Palm: Where Do I Sign Up?

Posted by John Yunker

I'm not surprised to see a class action suit filed against Palm for their Treo 600 and 650 devices.

I bought a 650 earlier this year and as I documented here my initial experiences were anything but pleasant. Things did settle down since then, for the most part. Still, every few weeks the device will randomly restart on me. Call quality is generally poor. And, last week, I had to pop out the battery to restart the device because it completely died for some unknown reason.

I've already made up my mind to ditch Palm when my contract expires. By then I hope to see more devices supporting email access, which is really all I bought the Palm for anyway.

It's a real shame. I really did and still do want to love this device. It has such potential. I know Palm rushed these devices to market without testing them fully and we all have paid for their haste to make good quarterly numbers. But these sorts of things have a way of catching up with you and, even if the class action suit doesn't hurt Palm, the thousands of unhappy Palm users like me, out there spreading the word, certainly will.

Comments (34) + TrackBacks (0) | Category: Cellular

COMMENTS

1. Marlon Duenas on December 24, 2005 5:08 PM writes...

I agree the smartphone has a poor call quality, I can barely hear the sound of it, my old cheap phone had voice recognition system included, this one needs a special software, I feel disapponted since the amount of money spent is quite enough to include the whole phone.