September 22, 2005
I'm not surprised to see a class action suit filed against Palm for their Treo 600 and 650 devices.
I bought a 650 earlier this year and as I documented here my initial experiences were anything but pleasant. Things did settle down since then, for the most part. Still, every few weeks the device will randomly restart on me. Call quality is generally poor. And, last week, I had to pop out the battery to restart the device because it completely died for some unknown reason.
I've already made up my mind to ditch Palm when my contract expires. By then I hope to see more devices supporting email access, which is really all I bought the Palm for anyway.
It's a real shame. I really did and still do want to love this device. It has such potential. I know Palm rushed these devices to market without testing them fully and we all have paid for their haste to make good quarterly numbers. But these sorts of things have a way of catching up with you and, even if the class action suit doesn't hurt Palm, the thousands of unhappy Palm users like me, out there spreading the word, certainly will.
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